Best there is!
Hello Folks!
Hostgator has the BEST tech support and help of ANY hosting outfit!!
Read this!
I had a need to get a certain furniture store more hits on their main keywords so I had this gem of an idea to start a Wordpress blog for them!
I also planned to make one page for each keyword, get them ranking, and I set it up so that when the page was served up in the serps it would instantly redirect to the corresponding page in their MAIN site! Wicked traffic idea!
My weakness in the plan is in getting the Wordpress blog up and hosted, since I am NOT happy dealing with cpanel issues and the sort.
So I go to Hostgator Chat and let them walk me through it. They are SO good about it that I always end up with what I want and they do most of the work!
Get this…I have one account at Hostgator. At this point I have seven websites hosted on the ONE account at a total cost of $9.95/mo! That’s way under two dollars per site per month!
How can you beat that deal?
THIS WILL SHOW YOU WHY I SAY HOSTGATOR IS THE BEST!
Welcome to GatorChat!
You are being connected to a representative in our ‘Sales’ department right now.
For immediate answers to your questions, check out our knowledge base and video tutorials at http://support.hostgator.com.
Your Chat ID is 1334314
(2:30:03 PM) System: There currently are 4 people in front of you.
There are currently 41 chat technicians assisting customers.
(2:30:14 PM) System: There currently are 3 people in front of you.
There are currently 41 chat technicians assisting customers.
(2:30:23 PM) Jennifer Le: has entered the chat.
(2:30:24 PM) Jennifer Le: Hello, my name is Jennifer. Welcome to HostGator Live Chat.
(2:30:31 PM) Jennifer Le: Could I please have the primary email address for this account?
(2:31:01 PM) Riley West: I’m not sure which one it is! rwestpnw@comcast.net?
(2:31:52 PM) Riley West: Did you see what I typed in a few minutes ago?
(2:32:02 PM) Jennifer Le: Yes, I did.
(2:32:16 PM) Riley West: ok
(2:32:24 PM) Jennifer Le: Here is a guide to help you update your DNS: http://hostgator.com/dns.shtml
(2:32:44 PM) Riley West: What does updating my DNS mean?
(2:33:01 PM) Jennifer Le: Basically, you would be changing your name servers at GoDaddy to point the domain name to our servers.
(2:33:12 PM) Riley West: ok
(2:33:14 PM) Riley West: RILEYSREALWOODFURNITURE.COM
(2:33:29 PM) Riley West: here’s the domain name in case you need it.
(2:33:52 PM) Jennifer Le: For now, you can log into cPanel by going to http://74.53.197.2/cpanel
(2:35:45 PM) Riley West: I don’t know how to do this because I really don’t quite grasp what it is I’m trying to do other than install a wordpress blog at hostgator on my makinganinternetmarketer.com hosting at RILEYSREALWOODFURNITURE.COM
(2:36:26 PM) Riley West: So do I need some numbers to give godaddy?
(2:37:18 PM) Jennifer Le: Yes. Please give them these name servers:
NS1 ns1113.hostgator.com
NS2 ns1114.hostgator.com
(2:38:01 PM) Riley West: Thank you! The cpanel won’t let me in without a password and I can’t remember it!
(2:38:22 PM) Riley West: Wasn’t there another wa ?
(2:38:34 PM) Riley West: oops – way in?
(2:39:00 PM) Jennifer Le: I can reset the password and have it emailed to the primary email address on this account. Is that okay?
(2:39:10 PM) Riley West: ok
(2:39:27 PM) Riley West: is that rwestpnw@comcast.net
(2:39:49 PM) Riley West: When I get into cpanel what is it I need to do?
(2:40:14 PM) Riley West: I’m such an amateur at this.
(2:40:31 PM) Jennifer Le: Yes, that is it.
(2:40:43 PM) Jennifer Le: You will want to add on the additional domain by following this guide: http://support.hostgator.com/articles/From-Search/82/how-do-i-create-and-remove-an-addon-domain
(2:41:37 PM) Riley West: Me follow a guide? I can’t even ask directions in a car!
(2:42:06 PM) Jennifer Le: Basically, log into cPanel.
(2:42:11 PM) Jennifer Le: Then click on Addon Domains.’
(2:42:34 PM) Riley West: I got your email! I’ll give the guide a shot but i usually foul things up when I try this stuff.
(2:42:55 PM) Jennifer Le: We also have video tutorials to show you exactly what to do I personally find them easier to follow.
(2:43:46 PM) Riley West: I’ll try. But I’ll probably have to come back to you. Thank you! Riley west
(2:44:47 PM) Jennifer Le: You’re welcome. Is there anything else I can help you with today?
(2:45:34 PM) Riley West: Yes! You could just do this FOR me!
(2:45:50 PM) Riley West: sorta kidding
(2:46:22 PM) Jennifer Le: If you can give me your cPanel username and password, I can tell you exactly what to do All you’d need to do is basically let me point you in the right direction.
(2:47:02 PM) Riley West: Wow! I’ll do it! Where do I find my cPanel username and password?
(2:47:39 PM) Jennifer Le: It should have been sent in your email.
(2:47:53 PM) Riley West: I am so dumb sometimes!
(2:48:12 PM) Riley West: Is it in here?
(2:48:15 PM) Riley West: Here is your account information with HostGator.Your Domain: makinganinternetmarketer.comYour Username: rwestpnwYour Password:0uaPuXjoYour sites IP address: 74.55.199.2Your Cpanel link: http://gator557.hostgator.com:2010Your First Nameserver: ns1113.hostgator.comYour Second Nameserver: ns1114.hostgator.com
(2:48:16 PM) Jennifer Le: It should be
(2:48:17 PM) Jennifer Le: Thank you.
(2:49:27 PM) Jennifer Le: Okay, please log into cPanel for me.
(2:49:33 PM) Riley West: So…how do I use the name and password to get in there?
(2:49:47 PM) Jennifer Le: Go here: http://gator555.hostgator.com/cpanel
(2:50:14 PM) Riley West: got it
(2:50:17 PM) Jennifer Le: Also, I see that makinganinternetmarketer.com is the primary domain name for this account. Are you wanting to add rileysrealwoodfurniture.com as an addon domain?
(2:50:47 PM) Riley West: Yes!
(2:51:01 PM) Jennifer Le: Okay, great.
(2:51:05 PM) Riley West: It worked! I’m in!
(2:51:06 PM) Jennifer Le: Are you in cPanel now?
(2:51:08 PM) Jennifer Le: Perfect
(2:51:22 PM) Jennifer Le: Scroll down to where it says Domains. Below it, you should see a link that says Addon Domains.
(2:51:30 PM) Riley West: ok
(2:51:51 PM) Riley West: I found it!
(2:52:09 PM) Jennifer Le: Great. Click on that for me.
(2:52:46 PM) Riley West: done whoa! I’d never be able to fil that out right without your help! Thank you so much.
(2:53:17 PM) Riley West: For me it’s like reading Greek.
(2:53:36 PM) Jennifer Le: You’re welcome. Now, enter in rileysrealwoodfurniture.com next to New Domain Name:
(2:53:47 PM) Riley West: ok doing
(2:54:07 PM) Jennifer Le: The rest of the form should fill itself out.
(2:54:17 PM) Riley West: Really?
(2:54:19 PM) Jennifer Le: You will just want to enter in a password for it.
(2:54:29 PM) Jennifer Le: Try clicking somewhere else on the screen.
(2:55:06 PM) Riley West: it did it! I would have never known to just click anywhere!
(2:55:33 PM) Jennifer Le: Great Now just enter in the password you’d like to use twice. Once in Password:, and again in Password (Again):
(2:55:58 PM) Riley West: I did it – I think!
(2:56:17 PM) Riley West: ddon Domain Additionsrileysrealwoodfurniture.com has been created!If you would like to manage the files in for this domain you can do so here: File Manager
(2:56:32 PM) Jennifer Le: Great
(2:56:46 PM) Jennifer Le: http://rileysrealwoodfurniture.com/ should be showing an Index of/ page now.
(2:57:05 PM) Jennifer Le: To upload content for it, you will want to upload it into the /public_html/rileysrealwoodfurniture.com directory.
(2:57:18 PM) Riley West: Thank you!
(2:57:21 PM) Jennifer Le: And that is how you set up an addon domain
(2:57:23 PM) Jennifer Le: You’re welcome. Is there anything else I can help you with today?
(2:57:33 PM) Riley West: I want a wordpress blog at this address.
(2:57:53 PM) Jennifer Le: Okay, to have this done, go back into the main cPanel page.
(2:58:07 PM) Riley West: ok!
(2:58:56 PM) Jennifer Le: Then scroll down to where you see an icon that says Fantastico De Luxe. The icon is a blue smiley face.
(2:58:56 PM) Riley West: oops! im here… http://gator555.hostgator.com:2010/frontend/x3/addon/index.html
(2:59:11 PM) Jennifer Le: Just click on Home in the top left.
(2:59:13 PM) Riley West: How do I get…
(2:59:46 PM) Riley West: Ah! That is SO small. I’ve got it!
(3:00:21 PM) Jennifer Le: Great
(3:00:34 PM) Riley West: So now what do I do?
(3:00:58 PM) Jennifer Le: Scroll down to where you see an icon that says Fantastico De Luxe. The icon is a blue smiley face. Click on it.
(3:01:17 PM) Jennifer Le: Once there, click on WordPress.
(3:01:49 PM) Riley West: Can you see the screen?
(3:01:58 PM) Jennifer Le: I can not see your screen.
(3:02:07 PM) Riley West: That’s too bvad.
(3:02:15 PM) Riley West: oops – bad.
(3:02:35 PM) Jennifer Le: What is it that you are seeing?
(3:03:04 PM) Riley West: I’m at the Wordpress place but there is no mention of the new url.
(3:03:42 PM) Jennifer Le: After you click on WordPress, click on New Installation.
(3:03:53 PM) Riley West: Do I have to wait until I do that thing at Godaddy?
(3:04:05 PM) Jennifer Le: No, you would need to install WordPress onto this domain first.
(3:04:22 PM) Riley West: Which domain?
(3:04:43 PM) Jennifer Le: You want to install it onto rileysrealwoodfurniture.com, am I correct?
(3:04:52 PM) Riley West: Yes!
(3:05:16 PM) Jennifer Le: Okay, please follow my steps.
(3:05:20 PM) Jennifer Le: Are you in Fantastico now?
(3:05:21 PM) Riley West: ok
(3:05:37 PM) Riley West: yes im in fantastico
(3:05:50 PM) Jennifer Le: Click on WordPress, then click on New Installation.
(3:05:57 PM) Jennifer Le: Let me know when you have done so.
(3:05:57 PM) Riley West: doing
(3:06:11 PM) Riley West: ok
(3:06:33 PM) Jennifer Le: From there, select rileysrealwoodfurniture.com in the drop down menu.
(3:06:42 PM) Riley West: OMG!
(3:06:46 PM) Jennifer Le: Leave the Install in directory area blank.
(3:06:55 PM) Riley West: ok
(3:07:34 PM) Jennifer Le: Fill in whatever information you want into the Admin access data area.
(3:07:41 PM) Riley West: ok
(3:07:53 PM) Jennifer Le: You will want to keep this information somewhere, as you would use it to log into the WordPress admin area.
(3:08:11 PM) Jennifer Le: Enter in what you’d like for the Admin nickname, Admin e-mail, and Description.
(3:08:21 PM) Jennifer Le: After that, click on Install WordPress
(3:08:30 PM) Riley West: ok doing
(3:08:36 PM) Jennifer Le: Thank you.
(3:10:12 PM) Jennifer Le: It looks like it was successfully installed You can see it when you go to http://rileysrealwoodfurniture.com/
(3:11:05 PM) Riley West: Well Jennifer…I have to say you have been the BEST help I ever had! I think I’ll send a commendation to your boss.
(3:11:17 PM) Jennifer Le: Thank you for your kind words Is there anything else I can help you with today?
(3:11:34 PM) Riley West: I think I can tae it from ere…thanks to you.
(3:11:41 PM) Jennifer Le: You’re welcome. Take care and have a great day!
(3:11:43 PM) Jennifer Le: Thank you for coming into HostGator LiveChat. Remember, If you feel that you have an opinion you would like to share with our management, please feel free to email feedback@hostgator.com, we love to hear what you have to say. Please click “Rate and Exit” in the upper right hand corner to close this chat.
Here’s what I said….
Jennifer was the BEST help experience I ever had. This stuff is tough for me, practically impossible, and she walked me through it!
She has my commendation and appreciation!
Thank you!
Riley West – A customer of yours AND one of your affiliates. I intend to use a copy of this chat session as a post on my blog which will probably generate some sales at Hostgator! Just click on the banner!
"What I offer here is the story of my progress from beginner to actually making money online."
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